HFA Terms of Service
Huntsville Festival of the Arts
Effective Date: 27/2/2026
Last Updated: 27/2/2026
These Terms of Service (“Terms”) govern your use of the Huntsville Festival of the Arts website and the purchase of tickets, memberships, and other services through our site. By accessing our website or making a purchase, you agree to these Terms.
If you do not agree with these Terms, please do not use our website.
1. About Us
Huntsville Festival of the Arts (“we,” “us,” or “our”) is a nonprofit arts organization based in Ontario, Canada. We present festivals, performances, programs, and community arts initiatives.
2. Use of Our Website
You agree to use our website for lawful purposes only. You must not:
Use the site in a way that violates applicable laws or regulations
Attempt to interfere with the website’s operation or security
Misuse content or intellectual property belonging to Huntsville Festival of the Arts or third parties
We reserve the right to restrict or terminate access to the website if these Terms are violated.
3. Tickets
Ticket Purchases
All ticket purchases are subject to availability.
Prices are listed in Canadian dollars and may include applicable taxes and fees unless otherwise stated.
Tickets may be sold directly through our website or via a third-party ticketing platform.
Refunds & Exchanges
Unless otherwise stated, ticket sales are final.
Refunds or exchanges may be offered at our discretion in cases such as event cancellation or rescheduling.
If an event is cancelled, ticket holders will be informed of refund or credit options.
Ticket purchases and memberships are subject to the Huntsville Festival of the Arts Refund Policy.
Event Changes
We reserve the right to:
Change event dates, times, venues, artists, or programs
Cancel events due to circumstances beyond our control
Such changes do not automatically entitle ticket holders to refunds unless required by law or stated otherwise.
4. Memberships
Membership Terms
Membership benefits, pricing, and duration are described on our website at the time of purchase.
Memberships are generally non-refundable and non-transferable, unless otherwise stated.
Benefits may change from season to season.
Renewals
Memberships may be offered as annual or fixed-term. Renewal reminders may be sent, but it is the member’s responsibility to renew if they wish to continue receiving benefits.
5. Accessibility & Accommodation
Huntsville Festival of the Arts is committed to accessibility and inclusion. If you require accommodations related to ticketing, memberships, or event attendance, please contact us in advance so we can work with you to support your participation
6. Donations
Any donations made through our website are voluntary. Donation receipts will be issued where applicable in accordance with Canadian charitable regulations.
7. Intellectual Property
All content on this website—including text, images, logos, videos, and design—is the property of Huntsville Festival of the Arts or used with permission.
You may not copy, reproduce, distribute, or use our content for commercial purposes without prior written consent.
8. Third-Party Services
Our website may link to or use third-party services (such as ticketing platforms or payment processors). We are not responsible for the content, policies, or practices of third-party websites or services.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
10. Limitation of Liability
To the fullest extent permitted by law, Huntsville Festival of the Arts is not liable for:
Any indirect, incidental, or consequential damages
Technical issues affecting website access or ticket purchases
Losses resulting from event changes or cancellations beyond our reasonable control
Nothing in these Terms limits rights that cannot be excluded under applicable law.
11. Force Majeure (Outdoor Events & Uncontrollable Circumstances)
Huntsville Festival of the Arts will not be liable for failure or delay in the performance of its obligations where such failure or delay results from events beyond our reasonable control (“Force Majeure Events”).
For outdoor festivals and events, Force Majeure Events may include, but are not limited to:
Severe or unsafe weather conditions, including heavy rain, lightning, high winds, extreme heat, wildfire smoke, or poor air quality
Natural disasters or environmental conditions that make events unsafe or impractical
Artist illness, injury, travel disruption, or other unavailability
Public health emergencies or advisories
Government orders, restrictions, or emergency measures
Power outages, infrastructure failures, or technical disruptions
Transportation interruptions or other circumstances beyond our reasonable control
In the event of a Force Majeure Event, Huntsville Festival of the Arts reserves the right to modify, delay, pause, relocate, reschedule, or cancel an event in whole or in part in the interest of public safety.
Where applicable, ticket holders will be informed of available options, which may include a refund, credit, or ticket transfer, in accordance with our ticketing policies and applicable law. Decisions related to weather and safety may be made at any time before or during an event.
12. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.
13. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated Terms.
14. Contact Information
If you have questions about these Terms, please contact us:
Huntsville Festival of the Arts
Email: info@huntsvillefestival.ca
Phone: 705-788-2787
Mailing Address: Box 5465, Huntsville, Ontario, Canada, P1H 2K8
By using this website, you agree to the Huntsville Festival of the Arts Terms of Service.